Ordered from Kitely yesterday, now says it cannot connect

[Aeris Irides]

I had a hypergrid set on uno.irides.xyz:8002 and ordered an item from Kitely. Received notecard and confirmed and received the item.
A friend suggested I run things on port 80, so i updated the configuration for hg.holoneon.com on port 80. Everyone can log in and everything seems to be working as far as I can tell, but when I add the grid and request the notecard it says it cannot connect. Is there some issue with port 80 Hypergrid hosts? Maybe I can put a redirect on port 8002, but there are a few other HG's that use port 80 I think?

[Ilan Tochner]

Hi Aeris,

I've removed the grid verification from your old grid URI. Please remove the old grid from your Kitely Market shopping cart's grid manager and then add the new grid URI. This will require you to repeat the grid verification steps for your upgraded grid URI.

[Aeris Irides]

ok thanks, but i think i deleted that one. I will try again!

[Aeris Irides]

https://gyazo.com/86ca80f5595d87552eebe4b3163c3597

I only get errors and not sure why? If I change the host/user i get errors that make sense to me.

[Aeris Irides]

Please try teleporting with that avatar to the Kitely Welcome Center. Were you able to do so?

[Aeris Irides]

That appears to be the simple solution, thanks for your help!

[Aeris Irides]

ok so how do i get my stuff? when i am on your property i see it, but on my property i only see what i bought from your shop yesterday. I imagine you didn't just rip me off for $50 right? lol chargebacks are so easy these days. how do i get what I purchased? Thanks!

https://gyazo.com/aa2baab694f0a7bd045a12e6c3ccae2c

https://gyazo.com/992bc646df388fe43d856f9e682ded1d

[Ilan Tochner]

Hi Aeris,

What Kitely Market order number are you referring to? Did you make sure that the Deliver To setting in your Kitely Market shopping cart was set to Other Avatar and not to My Kitely Avatar when you ordered? See: https://kitely.atlassian.net/wiki/space ... ther+Grids

[Ilan Tochner]

You didn't reply so I looked at your account history and saw that your last 2 orders were set to be delivered to your Kitely avatar. What avatar belonging to what grid (grid URI) did you intend to order them for?

[Aeris Irides]

I went to the Kitely link and my avatar is different. So i guess i need you to send the items to the right place.
I have spent all day working on this and this is what i have found.

It looks like you have Java 8 program do a get_grid_info

and i believe xml-rpc call to get_uuid
then a cgi post with METHOD=GETFOLDERFORTYPE (type 7 notecard)

then it posts the notecard


So you did that on the 18th but never went past the get_grid_info after that one. So it does "get_grid_info" and then never does the next step, just complains that my server is behind a firewall or i don't have hypergrid.

Your kitely grid responds to get_grid_info similar info to my hg.

<gridinfo><platform>OpenSim</platform><login>http://hg.holoneon.com:8002/</login><gridname>Holo Neon</gridname><gridnick>holoneon</gridnick><home>http://hg.holoneon.com:8002</home><gatekeeper>http://hg.holoneon.com:8002</gatekeeper></gridinfo>


Anyhow, what's the step forward to getting my stuff. Maybe I should see if creating another kitely account will get past the "get_grid_info" request.

Not sure why your add grid program doesn't go past get_grid_info. it's on the same server and same port.

Thank you!