Classifieds and new viewer search functionality

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Ilan Tochner
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Re: Classifieds and new viewer search functionality

Post by Ilan Tochner »

Hi Mike,

From what word length are you getting this error message?
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Mike Lorrey
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Re: Classifieds and new viewer search functionality

Post by Mike Lorrey »

Ilan Tochner wrote:Hi Mike,

From what word length are you getting this error message?
I believe I searched for "os embassy"
Why have my classifieds disappeared from my profile and search?
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Re: Classifieds and new viewer search functionality

Post by Ilan Tochner »

When did you publish them?

Has a week passed? If so, did you set them to auto renew?
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Mike Lorrey
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Re: Classifieds and new viewer search functionality

Post by Mike Lorrey »

A week has passed. I believe I set them to autorenew, I did not notice anything that said they were not autorenewed.
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Re: Classifieds and new viewer search functionality

Post by Ilan Tochner »

Are you able to find the original Classifieds creation event in your account History page? If so, can you also find the event for the automatic renewal of that Classifieds ad? (in other words, please look for the events that indicate that you were charged for these Classifieds and for their automatic renewal)
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Mike Lorrey
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Re: Classifieds and new viewer search functionality

Post by Mike Lorrey »

Ilan Tochner wrote:Are you able to find the original Classifieds creation event in your account History page? If so, can you also find the event for the automatic renewal of that Classifieds ad? (in other words, please look for the events that indicate that you were charged for these Classifieds and for their automatic renewal)
31-Dec-2016 13:56
Classified Ad
SLexit
50

31-Dec-2016 13:53
Classified Ad
SLexit
50

There do not appear to any details listed about the ad, or any buttons to renew them.
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Ilan Tochner
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Re: Classifieds and new viewer search functionality

Post by Ilan Tochner »

Did you find any later entries for the Classifieds renewal? (the events you listed both occurred on Dec 31, 2016)

Did you make sure to check the "Auto renew each week" checkbox at the bottom of the Edit Classifieds dialog in your viewer when you created these Classifieds ads?
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Mike Lorrey
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Re: Classifieds and new viewer search functionality

Post by Mike Lorrey »

Ilan Tochner wrote:Did you find any later entries for the Classifieds renewal? (the events you listed both occurred on Dec 31, 2016)

Did you make sure to check the "Auto renew each week" checkbox at the bottom of the Edit Classifieds dialog in your viewer when you created these Classifieds ads?
I believe that I did.
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Re: Classifieds and new viewer search functionality

Post by Ilan Tochner »

Please cancel one of the classifieds and post it again, making sure to select the auto renewal option. Once you do that please check your account history page to verify that the event has been registered then follow up a week later to check that a new event is listed (and check inworld that the ad remained active after the previous week ended).
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