When will I get more minutes?
-
- Posts: 3
- Joined: Sat Dec 29, 2012 1:20 pm
- Has thanked: 0
- Been thanked: 0
When will I get more minutes?
Hi! I came in one of the last days in 2012. I have two worlds, but just now only 61 minutes. But I shall have more (!) - when?
- Ilan Tochner
- Posts: 6729
- Joined: Sun Dec 23, 2012 8:44 am
- Has thanked: 5253 times
- Been thanked: 4675 times
- Contact:
Re: fudge.floresby@gmai.com
Hi Fudge,
The number of Minutes you get per month depends on the plan you are on. Plans are billed at the 1st of each month and your Minutes are reset to the plan's quota once we receive the month's subscription payment from PayPal (which happens on the 1st of the month if PayPal doesn't report any billing problems).
Please note that your first month's payment was pro-rated and you therefore got a pro-rated number of Minutes for that month.
For additional details please see: http://www.kitely.com/#!services
The number of Minutes you get per month depends on the plan you are on. Plans are billed at the 1st of each month and your Minutes are reset to the plan's quota once we receive the month's subscription payment from PayPal (which happens on the 1st of the month if PayPal doesn't report any billing problems).
Please note that your first month's payment was pro-rated and you therefore got a pro-rated number of Minutes for that month.
For additional details please see: http://www.kitely.com/#!services