Seem to have two avatars

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Balthazar Fouroux
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Seem to have two avatars

Post by Balthazar Fouroux »

I've had a Kitley account for nearly 2 years, but I recently tried to login using the info I had on-hand, which did not work. Your site seemed to want me to use a Facebook account which I tried. When I logged in, I had my avatar name with "_2" appended to the end. The two avatars have different 'rez' dates and it seems like I now have two avatars in-world, which is not something I want. Can you clear up this confusion?
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Ilan Tochner
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Re: Seem to have two avatars

Post by Ilan Tochner »

Hi Balthazar,

You have two accounts, one using a @me.com address created on 2012-09-09 and another using a @mac.com address create on 2012-02-22. Both are connected to Facebook accounts but different ones.

It seems you used both these options in the past. The avatar with "_2" also has a world set up.

Do you want us to delete the old account and rename the new one to not have the "_2"?
Fuschia Nightfire
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Re: Seem to have two avatars

Post by Fuschia Nightfire »

This same thing has happened to me with my Fuschia Nightfire account, Ilan, could you please do the same for me, so that I only have one account with the main title?
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Constance Peregrine
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Re: Seem to have two avatars

Post by Constance Peregrine »

hugsya Fuschia-))
Laissez faire et laissez passer, le monde va de lui même!
My little sounds store https://www.kitely.com/market?store=2040306

Ephemeral wanderer...
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Ilan Tochner
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Re: Seem to have two avatars

Post by Ilan Tochner »

Hi Fuschia,

I see you've already sent us an email request about this and that Oren has modified your accounts as a result.

Please let us know if there is anything else you need.
Ace Kytori
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Re: Seem to have two avatars

Post by Ace Kytori »

Hello, Ilan! I used this "alt" account to help with a photoshoot a while ago. Is there any way to delete it or some such? Here's the thing... I'd like to use this email address that is linked to this account for a Kitely account...but with a name other than this one. This one is a mouthful. :) It's my fault, since I typed it in, but I am regretting the name. I could not see a way to delete an account from the user end, so thought I'd ask here.

Thanks!
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Ilan Tochner
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Re: Seem to have two avatars

Post by Ilan Tochner »

Hi Scendan,

You can send me a forums PM to request an account name change.
Ace Kytori
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Re: Seem to have two avatars

Post by Ace Kytori »

Ilan Tochner wrote:Hi Scendan,

You can send me a forums PM to request an account name change.
As you can see...name changed worked! Thanks, Ilan!
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Ricardo Sorciere 2
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Re: Seem to have two avatars

Post by Ricardo Sorciere 2 »

Hi I have two avatars and would to delete the new one, both have same name and the one with _2 is the new one can you delete this one
thank you.
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Ilan Tochner
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Re: Seem to have two avatars

Post by Ilan Tochner »

Hi Ricardo,

You created a Kitely Market store with the new avatar. Deleting that avatar will result in the deletion of that store as well. Please confirm that that is what you want.
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