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Pay Pal Interface
Posted: Thu Feb 12, 2015 10:37 pm
by Caledonia Skytower
I have tried to buy KCs through the website, or pay for Market items using my Pay Pal account for over a week now with no success. Every time I get the log-in window to pay with my Pay Pal account (as opposed to using a credit card or Pay Pal Credit) the Log In button is unresponsive even after all the user name and pswd are provided.
Re: Pay Pal Interface
Posted: Fri Feb 13, 2015 12:04 am
by Ilan Tochner
Hi Caledonia,
Are you on Mac, PC, or Linux (and what version)?
What browser (and version) are you using?
Re: Pay Pal Interface
Posted: Sat Feb 14, 2015 6:04 pm
by Caledonia Skytower
I am on Windows Pro XP ... it hasn't done this until recently, as within the last month.
I use Chrome as my browser, much as I hate it. V 40.0.2214.111 m
Re: Pay Pal Interface
Posted: Sat Feb 14, 2015 6:19 pm
by Ilan Tochner
Can you please try this with another browser? (IE, Firefox, or Safari)
Do you have any browser extensions or plugins installed which may be modifying your webpages? (e.g. some antivirus programs do this)
Re: Pay Pal Interface
Posted: Sun Feb 15, 2015 3:18 am
by Caledonia Skytower
I have most recently installed Malwarebytes. Perhaps that is it.
Re: Pay Pal Interface
Posted: Sun Feb 15, 2015 3:38 am
by Ilan Tochner
Please try disabling it and see if that helps.
Re: Pay Pal Interface
Posted: Thu Apr 23, 2015 6:19 pm
by Caledonia Skytower
No joy. But Visa function allows me a work around that is acceptable accommodation. Possibly I am the only person who has had this problem (or said anything about it) and it is no longer a problem for me.
Re: Pay Pal Interface
Posted: Thu Apr 23, 2015 7:45 pm
by Ilan Tochner
Can you please share how you worked around the problem? (the info may help others if they encounter a similar problem)
Re: Pay Pal Interface
Posted: Thu Apr 23, 2015 7:45 pm
by Ilan Tochner
Can you please share how you worked around the problem? (the info may help others who encounter a similar problem)
Re: Pay Pal Interface
Posted: Sun Apr 26, 2015 5:11 pm
by Caledonia Skytower
As stated above, I use Google Chrome (God help me) and when I click on paying with PayPal it gives me a VISA option in addition to trying to use the PayPal account I have registered with Kitely. I simply use the VISA/Credit Card account option and my VISA debit card, instead of logging into my PayPal, and it works just fine.
Some people may not like this work around. They will need to take that up with management if the functionality does not function for them. For me, it actually reduces a step in my financial chain of operation. So it is actually a good thing. One less place for a service fee to be deducted.