When will I get more minutes?

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Fudge Floresby
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When will I get more minutes?

Post by Fudge Floresby »

Hi! I came in one of the last days in 2012. I have two worlds, but just now only 61 minutes. But I shall have more (!) - when?
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Ilan Tochner
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Re: fudge.floresby@gmai.com

Post by Ilan Tochner »

Hi Fudge,

The number of Minutes you get per month depends on the plan you are on. Plans are billed at the 1st of each month and your Minutes are reset to the plan's quota once we receive the month's subscription payment from PayPal (which happens on the 1st of the month if PayPal doesn't report any billing problems).

Please note that your first month's payment was pro-rated and you therefore got a pro-rated number of Minutes for that month.

For additional details please see: http://www.kitely.com/#!services
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