Kitely Forums

Are there any known issues when trying to screenshare a Kitely sim in Adobe Connect? I tried to yesterday and lost my ability to hear or be heard by the other people in the Adobe room whenever I tried to go into Kitely.

Hi Barbara,

There are no issues I'm aware of but it is quite possible that the viewer and the Adobe client are both trying to capture sole ownership of the mic and speakers and therefore will prevent each other from functioning correctly when the other program is running.

Do you know of anyway I can tell my Kitely sims to stop competing for the mic?

Try disabling voice in the viewer. In Firestorm this setting is located in Preferences > Sound & Media > Voice > Enable Voice.