Wrong User Name created

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Kathena Mavendorf
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Wrong User Name created

Post by Kathena Mavendorf »

I just realized why I couldn't log in, and it's because it's not the name I wanted. It is showing my name from FB. Can you please change it from Katya Theis_2 to Kathena Mavendorf?

Thanks!
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Ilan Tochner
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Re: Wrong User Name created

Post by Ilan Tochner »

Hi Katya,

There are two options:
1) We change your Kitely account name but retain its connection to Facebook. This will enable you to login to our website with Facebook but people will be able to get to your Facebook profile from your Kitely profile.
2) We delete your existing Kitely account and you create a new email/password based Kitely account instead.

Which option would you like us to use?
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Kathena Mavendorf
Kathena Mavendorf
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Re: Wrong User Name created

Post by Kathena Mavendorf »

I'd like to delete the existing and create a new with the email/pass option. What will happen to my KC money?
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Ilan Tochner
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Re: Wrong User Name created

Post by Ilan Tochner »

I see you currently have two Kitely accounts:
1) A Facebook connected one with the username "Katya Theis" that has no Kitely Credits.
2) An email/password one (connected to a gmail address) with the username "Katya Theis_2" that has 5,025 KC at the moment.

What I suggest I do is delete the first account and rename the second one to remove the "_2" from its name. In order to maintain communication please send us an email from your gmail address quoting this comment and we'll continue from there.
Kathena Mavendorf
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Re: Wrong User Name created

Post by Kathena Mavendorf »

That sounds perfect. I just sent you the email. Please rename the _2 account to Kathena Mavendorf. Thanks so very much!
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Ilan Tochner
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Re: Wrong User Name created

Post by Ilan Tochner »

I just replied to your email and you're very welcome. :-)
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