Kitely Forums

hello...
i had created a Kitely account for the purpose of using the Marketplace, but had never actually come inworld to the grid until recently, but i had inadvertently used the name from my past (SL) time but wanted it to be different.
is a simple name change from JKat Farquart to Jay Farquart possible to use/have for my inworld and marketplace presence?
as far as i know, i am not linked to Facebook for my login, i use my email and separate email to log in.
Thx in advance for any assistance.

Hi JKat,

Please send us an email with your request from the email account with which you log into Kitely and we'll update your Kitely account name as per your request.

Ilan Tochner wrote:Hi JKat,

Please send us an email with your request from the email account with which you log into Kitely and we'll update your Kitely account name as per your request.

thank you for the prompt reply Ilan...what is the exact address where i send my request to?

YVW JKat, please see: https://www.kitely.com/contact

Thx very much, just sent it

service on this grid is fast and easy, however, it seems that some people still see my old name, i guess once they clear "their" cache, they will see my new one.

Hi Jay,

Yes, people's viewer will display your old name until they clear both their viewer cache and their viewer inventory cache.