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I cant do Paypal

Posted: Wed Mar 07, 2018 6:47 pm
by Anna Nanna
hello, i cant use paypal for Reasons i cant explain..

Can you Please Help me to pay a subscription fee with CC/Debit ?

Re: I cant do Paypal

Posted: Wed Mar 07, 2018 8:42 pm
by Ilan Tochner
Hi Anna,

You can pay for having Kitely worlds without creating a PayPal subscription by going to your account Settings page and changing the account payment method to "Only Kitely Credits": https://www.kitely.com/settings

Once that's done, you'll be able to pay using Kitely Credits when creating a new Kitely world or changing an existing world's world type. You'll still be sent to the PayPal site when you buy those Kitely Credits but as those are non-recurring transactions you should be able to pay using a Credit Card without creating a PayPal account.

Re: I cant do Paypal

Posted: Wed Mar 07, 2018 9:50 pm
by Anna Nanna
okay, thanks, i will try.

Re: I cant do Paypal

Posted: Sun Jan 27, 2019 10:48 am
by Araminta TwycrossTwitchy
I want to change to transferwise to pay for my monthly account it has a better exchange rate than paypal who seem to charge the same rate no matter the best exchange rate on a given day. That way I can buy more KC's when the exchange rate is best for my currency. How do I do that please?

Re: I cant do Paypal

Posted: Sun Jan 27, 2019 3:19 pm
by Ilan Tochner
Hi Araminta,

Our automated monthly billing system only works with Kitely Credits and PayPal. We also accept (bank) wire transfers as well but only for payments in amounts in excess of 1000 USD, and only from verified sources who coordinate these transfers with us in advance.