Not able to purchase Kitely Credits
Posted: Tue Jan 28, 2020 4:49 am
I have been trying to buy credits this evening, and when I get to checkout at Paypal, I get an error message that tells me to check with my card issuer. In other words, my card is declining the charge to Kitely. I am using a Visa Vanilla gift card attached to my paypal to pay for KCs, and have used that method for some time with no issue. I have checked to make sure there was enough of a balance on the card, and even tried with a second Visa Vanilla card that also had a good balance. I even made a small online purchase elsewhere, and the charge went through. Is Kitely denying the use of the gift card even though it is through paypal? I have had this happen once before with a different company who allowed purchases through paypal, but rejected "an anonymous card" that was used as a prefered payment. I hope this makes sense.