Kitely Forums

I have two verified paypal accounts, because I live in two countries (not at the same time, obviously ) and have two different bank accounts. The one associated with my Kitely account right now is not the one I would like to use. Is there any way for me to change this? All i could find is where I switch between paypal, paypal + KC or just KC. thanks!

Hi Ozwell,

Do you want to change the PayPal account that is used to pay for your Kitely plan or change the PayPal account into which we deposit your Kitely Market sales profits?

preferably both. I just want to switch one account for the other .

Hi Ozwell,

To switch the PayPal account that is used with your Kitely Market store:
1) Go to Kitely Market: http://www.kitely.com/market
2) Select "My Store" from the "Go to..." menu at the top right side of the page.
3) Press the "Change PayPal" link and enter the information of your desired PayPal account.

To switch the PayPal account that is used to pay for your Kitely plan:
1) Go to your Kitely account's Settings page: http://www.kitely.com/settings
2) Press the "Change plan" link and downgrade to the Free Plan. As you've already paid for the month, you'll remain on your previous plan until the end of the month and then be automatically downgraded to the Free Plan on the 1st of the month.
3) Press the "Change plan" link and upgrade to the plan you want to be on. When prompted, use your desired PayPal account for creating the new PayPal subscription. Your first month's payment will be pro-rated taking into account your previous payment and the number of days remaining in the month.

I assume these instructions will still work and am about to change my paypal account in the same way. Stop me if I am doing it wrong, please. LOL

Hi Freda,

The instructions stayed the same, the only thing that changed is that now we don't have a plan called the "Free Plan" and instead have one called "Regular Account".

Yep I was able to change my account following those instructions. thanks!

Can I do this if I have the old silver account? I don't want to downgrade to the regular account if I can't get back to the previous account type.

Hi Handy,

You can use the aforementioned instructions to change the PayPal account that is associated with your Kitely Market store.

However, using the aforementioned instructions to switch your PayPal subscription for our services will cause you to lose the grandfathered Silver Plan. In order to make the change without losing your grandfathered plan you need to use the following instructions:

1) In the Account Settings page, change your account's payment method to "Only KC": http://www.kitely.com/settings. This will cancel your existing PayPal Subscription for our services without causing you to immediately lose grandfathered benefits.
2) After accepting the change, change your account's payment method back to "PayPal" or to "PayPal, or Kitely Credits when available". Doing this will direct you to PayPal to create a new PayPal subscription, at which point you can provide new billing information.

Thanks, Ilan. That worked perfectly.