Questions and Frusterations
Posted: Sun Nov 10, 2013 1:30 pm
I joined at end of month last month but I couldn't figure out how to get login. I lost my sign in bonus minutes.
I paid something to kitely but I realize what I wanted.
I am also bit frustrated by how even in areas I assumed was free it wasn't.
The times I have logged out and looked at time I keep getting minutes taken from me.
I have looked I have double checked.
I am frusterated.
So because I gave my credit info via paypal to kitely are you guys going to automatically charge me.
I meant to actually get more minutes so I work on my projects but select wrong thing.
Now I am pissed.
What even more annoying is I just paid you guys 25 dollars when building tools don't even work correctly.
Please tell me you're not going to automatically take minutes from me even when I am logged out and bill me every month for this especially when the things dragging prims and copying them don't seem to work.
Example of what I am frusterated about I paid for the Bronze plan which is 30 hours but I only have listed 1210 minutes
that doesn't make sense.
Example of transactions:
10-Nov-2013 05:05
User Visit Dagon Xanith Dagon hideout 15 minutes 15
10-Nov-2013 05:03 Bronze Plan 1176 ( I wanted 30 hours but your site refused to give me 30 hours I got only 1176 minutes I should have more)
10-Nov-2013 04:57 Bought Credits 5000 (what I wanted but was confused about was time I wanted to pay for the minutes not credits.)
10-Nov-2013 03:52
User Visit
Dagon Xanith
Welcome Center 1:00 hours 60 ( so I waste 60 minutes somewhere I thought I could hang out for free:( that is pretty close to empty)
Plus 4 minutes more
10-Nov-2013 03:45 User Visit
Dagon Xanith Welcome Center 4 minutes 4
10-Nov-2013 03:43
User Visit
Dagon Xanith
Dagon's Testing Hideout
3 minutes
3
10-Nov-2013 03:38
User Visit
Dagon Xanith
Dagon's Testing Hideout
4 minutes
4
31-Oct-2013 17:05
Free Plan
120
I only used 71 minutes before I went bronze. I hadn't logged into anything I had 120 minutes.
What the hell happen to 59 minutes.
Why can't I just pay for 30 hours and actually use them?
time don't add up or subtract up. Seriously.
I could make lot of great things here but this is really annoying.
While I understand you the creators of this grid had to go through major programing hell to get world up and working, plus all the other cost but this doesn't settle right.
Can I cancel my account?
I paid something to kitely but I realize what I wanted.
I am also bit frustrated by how even in areas I assumed was free it wasn't.
The times I have logged out and looked at time I keep getting minutes taken from me.
I have looked I have double checked.
I am frusterated.
So because I gave my credit info via paypal to kitely are you guys going to automatically charge me.
I meant to actually get more minutes so I work on my projects but select wrong thing.
Now I am pissed.
What even more annoying is I just paid you guys 25 dollars when building tools don't even work correctly.
Please tell me you're not going to automatically take minutes from me even when I am logged out and bill me every month for this especially when the things dragging prims and copying them don't seem to work.
Example of what I am frusterated about I paid for the Bronze plan which is 30 hours but I only have listed 1210 minutes
that doesn't make sense.
Example of transactions:
10-Nov-2013 05:05
User Visit Dagon Xanith Dagon hideout 15 minutes 15
10-Nov-2013 05:03 Bronze Plan 1176 ( I wanted 30 hours but your site refused to give me 30 hours I got only 1176 minutes I should have more)
10-Nov-2013 04:57 Bought Credits 5000 (what I wanted but was confused about was time I wanted to pay for the minutes not credits.)
10-Nov-2013 03:52
User Visit
Dagon Xanith
Welcome Center 1:00 hours 60 ( so I waste 60 minutes somewhere I thought I could hang out for free:( that is pretty close to empty)
Plus 4 minutes more
10-Nov-2013 03:45 User Visit
Dagon Xanith Welcome Center 4 minutes 4
10-Nov-2013 03:43
User Visit
Dagon Xanith
Dagon's Testing Hideout
3 minutes
3
10-Nov-2013 03:38
User Visit
Dagon Xanith
Dagon's Testing Hideout
4 minutes
4
31-Oct-2013 17:05
Free Plan
120
I only used 71 minutes before I went bronze. I hadn't logged into anything I had 120 minutes.
What the hell happen to 59 minutes.
Why can't I just pay for 30 hours and actually use them?
time don't add up or subtract up. Seriously.
I could make lot of great things here but this is really annoying.
While I understand you the creators of this grid had to go through major programing hell to get world up and working, plus all the other cost but this doesn't settle right.
Can I cancel my account?