I'd like to cancel my kitely account and stop auto pay

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Carmella Rosenbach
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I'd like to cancel my kitely account and stop auto pay

Post by Carmella Rosenbach »

Can someone help me do this before the first?
thank you.
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Ilan Tochner
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Re: I'd like to cancel my kitely account and stop auto pay

Post by Ilan Tochner »

Hi Carmella,

You are on the Regular Account and have one Starter World for which you have a PayPal subscription. To cancel that subscription go you your Kitely My Worlds page and press the Manage link to open the Manage World dialog for your world. In the Basic tab of that dialog press the change world type link, select the Premium World option then press the Change button.

Once you've done that you'll be left with a Regular Account and a Premium World that will be hosted for free according to terms of our service offering.

If you want you can then delete that world by pressing the Delete link in your My Worlds page.
Mynarius Greymark
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Re: I'd like to cancel my kitely account and stop auto pay

Post by Mynarius Greymark »

Hi Ilan,
My account was made by mistake and I don't want it. I have done nothing on the account and I just want to get rid of it. Please help me.
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Ilan Tochner
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Re: I'd like to cancel my kitely account and stop auto pay

Post by Ilan Tochner »

Hi Mynarius,

By the time I've replied you've already sent us an email and we've already deleted your account.

If anyone else wishes to delete his Kitely account then please send us an email with your request from the email address that is used to login to that Kitely account.
beuving Beeswing
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Re: I'd like to cancel my kitely account and stop auto pay

Post by beuving Beeswing »

I only see Standard world 19,95 dollar and Advanced world 39,95 dollar and Stored world? I see no Premium free account?
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Ilan Tochner
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Re: I'd like to cancel my kitely account and stop auto pay

Post by Ilan Tochner »

Hi beuving,

Premium Worlds and Premium Accounts were discontinued two years ago. See: https://www.kitely.com/virtual-world-ne ... ime-offer/

Our current options are described on our Services page: https://www.kitely.com/services
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