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I'd like to cancel my kitely account and stop auto pay

Posted: Sat Jul 26, 2014 11:19 am
by Carmella Rosenbach
Can someone help me do this before the first?
thank you.

Re: I'd like to cancel my kitely account and stop auto pay

Posted: Sat Jul 26, 2014 3:19 pm
by Ilan Tochner
Hi Carmella,

You are on the Regular Account and have one Starter World for which you have a PayPal subscription. To cancel that subscription go you your Kitely My Worlds page and press the Manage link to open the Manage World dialog for your world. In the Basic tab of that dialog press the change world type link, select the Premium World option then press the Change button.

Once you've done that you'll be left with a Regular Account and a Premium World that will be hosted for free according to terms of our service offering.

If you want you can then delete that world by pressing the Delete link in your My Worlds page.

Re: I'd like to cancel my kitely account and stop auto pay

Posted: Tue Feb 21, 2017 4:39 pm
by Mynarius Greymark
Hi Ilan,
My account was made by mistake and I don't want it. I have done nothing on the account and I just want to get rid of it. Please help me.

Re: I'd like to cancel my kitely account and stop auto pay

Posted: Tue Feb 21, 2017 5:35 pm
by Ilan Tochner
Hi Mynarius,

By the time I've replied you've already sent us an email and we've already deleted your account.

If anyone else wishes to delete his Kitely account then please send us an email with your request from the email address that is used to login to that Kitely account.

Re: I'd like to cancel my kitely account and stop auto pay

Posted: Thu Jun 15, 2017 6:31 pm
by beuving Beeswing
I only see Standard world 19,95 dollar and Advanced world 39,95 dollar and Stored world? I see no Premium free account?

Re: I'd like to cancel my kitely account and stop auto pay

Posted: Thu Jun 15, 2017 6:55 pm
by Ilan Tochner
Hi beuving,

Premium Worlds and Premium Accounts were discontinued two years ago. See: https://www.kitely.com/virtual-world-ne ... ime-offer/

Our current options are described on our Services page: https://www.kitely.com/services