Access problems?

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Annabelle Fanshaw
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Access problems?

Post by Annabelle Fanshaw »

I am having problems with access for my visitors. I have checked the Land, Parcel and Region settings and nobody is banned, and I have opened it to hypergrid visitors too. My friends are telling me that the "parcel is restricted". Does anyone have a suggestion about how I can lift this restriction so that they can visit?
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Ilan Tochner
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Ilan Tochner
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Re: Access problems?

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Annabelle Fanshaw
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Re: Access problems?

Post by Annabelle Fanshaw »

Hi.
Ok, have tried and retried all the suggestions that seemed applicable in the SL wiki article. I still cannot get the parcel to open up. The only folks who get access are people I have made Estate managers. The message everyone else gets is "this parcel is restricted"
Does anyone have an idea as to how I can clear this?
Many thanks for any and all help.
A
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Ilan Tochner
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Re: Access problems?

Post by Ilan Tochner »

Hi Annabelle,

Please clear all the names you've set in the Always Allowed list in the Region Settings then ask one of the people who can't currently enter your world to try doing so now by logging into the Kitely grid and then pressing the Enter World button on your world's World Page: https://www.kitely.com/virtual-world/An ... ects-World
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Re: Access problems?

Post by Best Guest »

OK, took everyone off the Access list, and tried to log my alternate Avatar into the world - still got "Login failed, This parcel is restricted, and you are not on the access list."
I checked to see if my land had been divided accidentally, it is one piece and all wholly under my possession.
I don't have any scripts running that would interfere with avatars that I know of.
Any and all help is greatly appreciated
Thanks
A
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Ilan Tochner
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Re: Access problems?

Post by Ilan Tochner »

We found the problem that was preventing you from entering the parcel. It relates to an OpenSim bug that will need to be fixed. The problem is that the parcel had set access restrictions and OpenSim was using the parcel access settings even though "Parcel owners can be more restrictive" was disabled. The problem was hard to find because the actual parcel settings weren't being shown in the parcel access tab because the "Parcel owners can be more restrictive" was disabled. This meant that until we enabled the "Parcel owners can be more restrictive" setting in the region settings we couldn't see the more restrictive parcel settings.

The solution was to enable "Parcel owners can be more restrictive", open the parcel settings to ensure they are not restricting access, then disable "Parcel owners can be more restrictive" in the region settings and enable "Anyone can visit".
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