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file download? I didn't request one.

Posted: Sat May 23, 2020 12:43 am
by Salie Davis
I keep getting a notification that I have requested a file download which I did not do. It says it is not supported. Should I be concerned?

Re: file download? I didn't request one.

Posted: Sat May 23, 2020 12:52 am
by Salie Davis
I believe it was the area I was in near the space arcade in Seanchai once I left it stopped.

Re: file download? I didn't request one.

Posted: Sat May 23, 2020 1:14 am
by Ilan Tochner
Hi Salie,

Please visit that area again and let us know if the message returned.

Re: file download? I didn't request one.

Posted: Sat May 23, 2020 2:03 am
by Salie Davis
Yes it does, every few seconds in that area. hop://grid.kitely.com:8002/Seanchai/597/445/3011

Re: file download? I didn't request one.

Posted: Sat May 23, 2020 11:44 am
by Ilan Tochner
Hi Salie,

I visited that area and didn't get any messages. Please log into the Kitely Welcome Center, clear your viewer cache and viewer inventory cache, restart your viewer then visit the location you specified again. Do you still get a message in that area?

If so please copy/paste that message in its entirety into your reply.

Re: file download? I didn't request one.

Posted: Sat May 23, 2020 4:49 pm
by Salie Davis
I cleared cache as requested. It still happens in that area, stating "You have requested a file download, which is not supported within firestorm." Seanchai, Seanchai (583, 452, 3013) - General

Re: file download? I didn't request one.

Posted: Sat May 23, 2020 5:28 pm
by Ilan Tochner
Does it happen in any other worlds? Or in other parts of this world?

Re: file download? I didn't request one.

Posted: Sat May 23, 2020 9:42 pm
by Graham Mills
Is there any media-on-a-prim displayed? Is the automated display option switched off in Firestorm?

Re: file download? I didn't request one.

Posted: Sun May 24, 2020 12:42 am
by Salie Davis
So far I have visited 5 other worlds and many places in seanchia it is only in that one area but I will keep you posted and research more.