The Difference between Kitely and Firestorm
Posted: Sun Feb 07, 2021 3:40 pm
The difference between Kitely and the Firestorm Viewer Team:
Kitely has a weekly meeting in which anyone is invited to attend, old and new alike. All comments are welcome; all comments are answered to best of ability. Ilan shows respect for every single person. Kitely listens to suggestions as well as outright complaints, and listens no matter how tactful the comments. Kitely evidently realizes that feedback is gold... and invites such. Because of this people tend to feel "part of the family", and Kitely builds a loyal user-base.
Conversely, Firestorm has a JIRA. When one files a detailed post making a feature request, the post can be quickly closed without a word, no comment, and marked Resolution: Won't Implement. No explaination, no reason, suggestion ignored.
Is there any wonder then that Firestorm is so full of bugs and problems, and years-old problems such as texture load issues and UI issues still remain?
I'm a pretty friendly Dwagon (try to be anyway). But I've filed my last JIRA on Firestorm. It is evidently a waste of my time. I said it before and I'll say it again: I wish someone with some real people skillz and business skillz would step up and start a donation-funded (or business-funded) Viewer project that focuses on Opensim. We need our own viewer... and a viewer Dev team that is more friendly and responsive to user needs.
'Scuse the frankness here. But having a JIRA closed without any comment is just rude.
Thanks yew for letting me vents.
EDIT: See following posts for a positive update on this post. : )
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Kitely has a weekly meeting in which anyone is invited to attend, old and new alike. All comments are welcome; all comments are answered to best of ability. Ilan shows respect for every single person. Kitely listens to suggestions as well as outright complaints, and listens no matter how tactful the comments. Kitely evidently realizes that feedback is gold... and invites such. Because of this people tend to feel "part of the family", and Kitely builds a loyal user-base.
Conversely, Firestorm has a JIRA. When one files a detailed post making a feature request, the post can be quickly closed without a word, no comment, and marked Resolution: Won't Implement. No explaination, no reason, suggestion ignored.
Is there any wonder then that Firestorm is so full of bugs and problems, and years-old problems such as texture load issues and UI issues still remain?
I'm a pretty friendly Dwagon (try to be anyway). But I've filed my last JIRA on Firestorm. It is evidently a waste of my time. I said it before and I'll say it again: I wish someone with some real people skillz and business skillz would step up and start a donation-funded (or business-funded) Viewer project that focuses on Opensim. We need our own viewer... and a viewer Dev team that is more friendly and responsive to user needs.
'Scuse the frankness here. But having a JIRA closed without any comment is just rude.
Thanks yew for letting me vents.
EDIT: See following posts for a positive update on this post. : )
.