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Unable to Save Changes under Manage/World Page

Posted: Tue Oct 09, 2018 4:31 pm
by Karima Hoisan
Hi everyone,
having this problem today. I want to add a picture to one of my world pages. It accepts it fine, I resize it and try to click Save and nothing! The save is habilitated but does not work for me, so I am forced to discard changes. I have tried this maybe 8 times on 3 different Browsers. Anyone know what's up, or if it is happening to you too?

Re: Unable to Save Changes under Manage/World Page

Posted: Tue Oct 09, 2018 4:48 pm
by Ilan Tochner
Hi Karima,

Is this for an OpenSim world or a HiFiKi one?

You're doing this in the Advanced tab of your world's Manage World dialog? (there is a Save button on that dialog but no Accept Changes)

Re: Unable to Save Changes under Manage/World Page

Posted: Tue Oct 09, 2018 5:22 pm
by Graham Mills
Seems to be a general problem with that dialog in OpenSim worlds. Can't save changes to access perms or text either. Adding an image via the world page works OK as it doesn't use the dialog.

Re: Unable to Save Changes under Manage/World Page

Posted: Tue Oct 09, 2018 5:27 pm
by Ilan Tochner
Please refresh your browser page and try again.

Re: Unable to Save Changes under Manage/World Page

Posted: Tue Oct 09, 2018 6:08 pm
by Graham Mills
Still unable to save changes. Save button does not close dialog -- no other way except Cancel which forces discard of changes.

Re: Unable to Save Changes under Manage/World Page

Posted: Tue Oct 09, 2018 6:24 pm
by Ilan Tochner
What browser and operating system are you using? (please state their versions as well)

Re: Unable to Save Changes under Manage/World Page

Posted: Tue Oct 09, 2018 6:38 pm
by Graham Mills
Win 10 Home 1803/Firefox 62.0.3 (64-bit). MS Edge didn't work either.

Re: Unable to Save Changes under Manage/World Page

Posted: Tue Oct 09, 2018 6:57 pm
by Karima Hoisan
Hi Ilan,
I am doing this under manage (not Advanced)but basic as I am trying to add a photo to the description of my world and am still unable to: OpenSim world, Creation, my newest still under construction. After I add the picture successfully, and try to click on Save (just Save and Cancel are your choices) It won't save. I am on Firestorm Quantum 64- bit and also Safari Version 12. I have re-booted my computer twice and still no luck. Advanced is just for the photo shown under the hyper grid address, but I am trying to add to my description on the column to the left:)

Re: Unable to Save Changes under Manage/World Page

Posted: Tue Oct 09, 2018 7:08 pm
by Oren Hurvitz
I'm trying to reproduce this bug, but it's not happening for me. I tested in both Chrome and Edge, and I launched the Manage World dialog both from "My Worlds" and from the World Page, and it worked every time. So I'm still trying to figure out what is causing the problem.

Graham, you said that even just trying to change the world name or description fails? When you start typing anything into either of those fields, the Save button should immediately become enabled. Does that happen? Karima, what about you? Can you edit the world description and Save it?

If not: could you try to disable some of your browser extensions and try again? Perhaps some extension or addon is interfering with the website.

Re: Unable to Save Changes under Manage/World Page

Posted: Tue Oct 09, 2018 7:11 pm
by Oren Hurvitz
I just thought of another thing to try. In all modern browsers, you can open a developer console by clicking F12. Please do this; then refresh the browser; then try to Modify the world again. I think that the console might show some relevant errors. If you see anything like that then please paste it here. Thanks!