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MARKETPLACE ORDER NOT RECEIVED

Posted: Tue May 07, 2019 3:02 am
by Ladyheart Janick
I didn't receive Order ID: 1000049719962 Dated 26-Apr-2019 so could you please send to Ladyheart Janick on Great Canadian Grid as soon as possible please. Thank you, Ladyheart.

Re: MARKETPLACE ORDER NOT RECEIVED

Posted: Tue May 07, 2019 5:25 am
by Ilan Tochner
Hi Ladyheart,

The order was delivered to your Kitely avatar instead of your GCG avatar because you left the Deliver To setting at the top of your Kitely Market shopping cart set to "My Kitely Avatar". In order to deliver orders to another avatar you need to first change the Deliver To setting to "Other Avatar", select the grid you'd like the order delivered to then enter the name of the avatar on that grid to which you'd like the order to be sent.

Having said that, as per your request, we've resent the order to your GCG avatar. Please log into GCG with that avatar and click the link in the IM our system just sent you to complete the delivery process.