Teleport failed. You are not allowed to visit this world.

[Janet Fisher]

Hello.

I own a region that I'm trying to configure to allow people to enter it.

I've tried every combination of settings in the Parcel Details and Region Details windows: making the settings match in the two windows, stripping down to either everyone or group only, combining them, different Maturity settings, allowing Direct Teleport, etc.
I read through https://community.secondlife.com/knowle ... parcel-r49, which I understand is for SL, but it had the most info. I checked every tip in the Problems... section.

My friend still can't teleport in. He gets the message "Teleport failed. You are not allowed to visit this world."

I don't get it. Does anyone have any tips? Does it take time for Parcel and Region changes to take effect?

Thanks for any help.
--J

[Janet Fisher]

Hi Janet,

You've limited access to your Kitely world to the "F5 Farm Creators" group. If that is your intention then I recommend you invite your friends to join that group. If that isn't what you wanted then go to your My Worlds page on our website and press the Manage button to open your world's Manage World dialog. Inside that dialog go the the Access tab and remove the access restriction you've set.

In general I recommend you use the aforementioned Access tab option to set restrictions for your world and remove all the Region and Parcel restrictions you've changed (have empty Allow and Block lists).

[Janet Fisher]

Oh, does the Kitely management page over-ride the in-world settings?
I had tried different combinations in-world. I had removed the group from the land settings, and waited, and tried to have my friend log in, but that didn't work.
In any case, he is a member of ....

OMG! That F5 Farm Creators group was the first group that I created in-world, but some time after I set it to be the allowed group in the Kitely management page, the group was deleted by the Kitely system (because it only had me as a member).
When I got a friend on board to join me, I created a new group in-world called F5 Builders, added my friend, and I used the in-world property pages to set it to be the group allowed on my land.
So, somehow, the group listed in the Kitely management page got out of synch with the group that I listed in-world. I guess it must over-ride the group listed in-world?

Thank you!! I deleted the group requirement in the Kitely management page, and my friend can get in.
I'll try using a group again, but I'll always check that all of the in-world settings match the Kitely management page settings.

[Janet Fisher]

If the group was deleted after it was set in the Access tab on our website then our system was still preventing people from entering if they weren't part of that group (other than you, the world owner, which can always enter your world). When you created a new group it didn't change the website settings.

My recommendation is to use the settings via our website. They aren't synced, both are applied and neither one overrides the other, so there is no point in defining them both.