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Error Starting World

Posted: Thu Jan 09, 2014 6:20 pm
by Your Teacher
After the Christmas break I've not been able to start up the world.

http://www.kitely.com/virtual-world/You ... rk-Academy

I keep getting either "Error starting world" messages, or "You didn't enter the world "Learn English Network Academy". Even though I am attempting to log in.

Using Firestorm and Windows 7.

Re: Error Starting World

Posted: Thu Jan 09, 2014 6:22 pm
by Sherrie Melody
Is this something that just started happening today (see http://www.kitely.com/forums/viewtopic.php?f=7&t=1134)?

Re: Error Starting World

Posted: Thu Jan 09, 2014 6:23 pm
by Your Teacher
Difficult to say as I've not been around. But it is probably the same thing.

Re: Error Starting World

Posted: Thu Jan 09, 2014 6:30 pm
by Dundridge Dreadlow
I've had issues logging into certain worlds recently, but no problems teleporting to (and starting up) from the welcome centre.

Re: Error Starting World

Posted: Thu Jan 09, 2014 6:58 pm
by Ilan Tochner
There was a temporary problem starting worlds, we fixed it and will investigate the cause so we can prevent it from happening again.

Re: Error Starting World

Posted: Thu Jan 09, 2014 6:58 pm
by Ilan Tochner
There was a temporary problem starting worlds, we fixed it and will investigate the cause so we can prevent it from happening again.

Sorry for the downtime.