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please help me!

Posted: Fri Sep 05, 2014 4:30 am
by Sy Mongz
Hi I recently joined kitely upon invitation from a friend,, I landed at the welcome center and can go other places too, but,, I cannot enter his sim, He said he set me on his access list, but everytime I try to tp there i get a ''banned from all regions'' message, the place is ''land of Enoch'' by the way. I am so sad.. I have been trying to get there for over three days. :cry:

Re: please help me!

Posted: Fri Sep 05, 2014 8:11 am
by Constance Peregrine
Welcome to Kitely-)

I am just a mere peasant here, but I did go look at his world page. It shows, to me, that it is HG enabled and since I am not a premium member and can see it at all this means it is open to regular players.

So it might be some group setting error, maybe he should ask here also for more techy help. Have fun.

Re: please help me!

Posted: Fri Sep 05, 2014 11:14 am
by Ilan Tochner
Hi Sy,

Please login into Kitely via the viewer then go to this page and press the Enter World button: http://www.kitely.com/virtual-world/Ric ... d-of-Enoch

This should initiate the teleportign of your avatar to that world. Please let me know if this fails. If it does please let me know what error you see on the website and what error you see in the viewer (exact wording please).

Re: please help me!

Posted: Fri Sep 05, 2014 6:09 pm
by Selby Evans
Sy Mongz wrote:Hi I recently joined kitely upon invitation from a friend,, I landed at the welcome center and can go other places too, but,, I cannot enter his sim, He said he set me on his access list, but everytime I try to tp there i get a ''banned from all regions'' message, the place is ''land of Enoch'' by the way. I am so sad.. I have been trying to get there for over three days. :cry:


I just tested access to this region and got the same message. I am premium and adult.

Re: please help me!

Posted: Fri Sep 05, 2014 7:16 pm
by Richard Nichols
"Being a bear of very little brain" - Whinny the Pooh

I can see the self created problem and am on my way to fixing it.
It should be resolved shortly.

Thanks to Ilan our own superhero

Richard

Re: please help me!

Posted: Fri Sep 05, 2014 11:14 pm
by Selby Evans
Richard Nichols wrote:"Being a bear of very little brain" - Whinny the Pooh

I can see the self created problem and am on my way to fixing it.
It should be resolved shortly.

Thanks to Ilan our own superhero

Richard
I was able to access land of Enoch now. so the problem is apparently fixed