users not able to visit my world

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beverly Zauberflote
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users not able to visit my world

Post by beverly Zauberflote » Wed Jun 07, 2017 5:44 pm

Tadhg Muirin reported to me today that when he and a friend tried to visit my world, Witchy's, they were told they are banned? As far as I know my world is open to all. I have noticed that I haven't had any visitors in quite sometime (highly unusual) so wondering it this problem is for anyone trying to visit.....can someone please check into this for me?

thanks!
bev
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Dot Matrix
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Re: users not able to visit my world

Post by Dot Matrix » Wed Jun 07, 2017 7:06 pm

I've just tried teleporting there, using the Kitely World Page button. The World Page showed the "World Starting" message, but in the viewer the following message came:
Teleport failed.
Denied access to private region Witchy's: You are not on the access list for that region.
Has a group been set on the "Manage Access" tab?
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beverly Zauberflote
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Re: users not able to visit my world

Post by beverly Zauberflote » Thu Jun 08, 2017 1:02 am

thanks for testing that Dot. No groups are assigned anywhere. i logged in and found that "allow public access" had been unchecked (not by me....) in the estate manager so guessing that must be it? if you get a moment and could see if that fixes it i would be most appreciative and would gift you ANYTHING from the store! :)
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Re: users not able to visit my world

Post by Dot Matrix » Thu Jun 08, 2017 3:15 am

Just tested, and got to Witchy's safely without problems! 8-)
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Re: users not able to visit my world

Post by beverly Zauberflote » Thu Jun 08, 2017 4:52 am

Thanks so much!
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