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Cant access a world
Posted: Mon Dec 03, 2018 4:29 am
by Saskia Ra
So to test seeing if others could access my world, I created a second account. I've given all possible estate, group, friend, you name it access to visit. I've set every configuration I can think of but it just keeps saying the account cannot visit that world. In an attempt to test, I sent the second account to an adult world and this profile connected instantly. Not sure what I'm doing wrong. Help please!
Re: Cant access a world
Posted: Mon Dec 03, 2018 7:29 am
by Ilan Tochner
Hi Saskia,
Did you set the second account to have Adult maturity rating in its Account Settings page (on our website)?
Did you set the world access controls (on our website) to enable others to visit your world? You do that by going to your My Worlds page, clicking the world's name to open it's Manage World dialog, switching to the Access tab and then ensuring that you enable access to Kitely and, if you want, Hypergrid users. I'd then recommend you remove all the access settings you set in the viewer.