Kitely Forums

Posted: **Thu Jan 02, 2020 4:24 pm**

Hi,
I am trying to load the Standard four-world package for the first time. I have selected the Universal Campus. The process has been going on for at least five hours. How long will this likely take or is there an error in the system. Initially, I had Paypal issues until I opted for the pay be KCs option. Please guide.

Thanks

Singh
(Chris Mooney-Singh)

See attached screenshot.

Posted: **Thu Jan 02, 2020 5:08 pm**

Hi Singh,

Your world completed being created a few minutes after you began the process, but you must have had some networking issue preventing your browser from displaying this to you.

Please refresh your browser page and then go to the My Worlds page on our website to see your world.

Posted: **Thu Jan 02, 2020 5:25 pm**

Thanks, Ilan,
Yes, I was able to access it.

Singh

Posted: **Thu Jan 02, 2020 5:48 pm**

Great, please let us know if there is anything else you need.

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