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Missing textures

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Missing textures

Postby Mike Fleetwood » Sat Nov 11, 2017 8:03 am

Dear Kitelies.

I've been having texture issues for a few days. Instead of a texture only light gray surfaces can be seen on some components. In my inventory, these textures are only gray. What is the cause and can someone help me? Many thanks in advance.

Greetings from
Mike
Mike Fleetwood
 
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Re: Missing textures

Postby Ilan Tochner » Sat Nov 11, 2017 8:25 am

Hi Mike,

First, please verify that your computer's firewall isn't blocking any of the ports listed here https://kitely.atlassian.net/wiki/spaces/doc/pages/4849666/How+to+Enter+Kitely+Virtual+Worlds

Next, please log into a Kitely world, clear both your viewer cache and viewer inventory cache and then restart your viewer.

Finally please check if you can see all the textures in the Kitely Welcome Center.
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