Log in trouble

Ask questions about using viewers to enter worlds, and problems with viewers
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Kim Holder
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Re: Log in trouble

Post by Kim Holder »

The thing is, how do i select that grid if there is no field for selecting a grid? That Log into Grid button with the dropdown? It doesn't exist.
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Ilan Tochner
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Re: Log in trouble

Post by Ilan Tochner »

What is the Grid URI that is provided for the Kitely grid on that viewer?
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Kim Holder
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Re: Log in trouble

Post by Kim Holder »

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Kim Holder
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Re: Log in trouble

Post by Kim Holder »

Hey, how about that. I posted the screenshot of Firestorm in Imgur in order to be able to post it here, and someone commented on it with the solution.
go to prefrences -> Advanced and hook on "Allow login to other grids" and restart firestorm
I tried looking at the instructions page again and I don't think that's there.
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Ilan Tochner
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Re: Log in trouble

Post by Ilan Tochner »

Have you enabled that checkbox, restarted your viewer, selected Kitely as your grid and checked if that solved your login problems?

(After you select Kitely you should see the Kitely viewer login page, click the Kitely Welcome Center link on it before trying to log in to ensure the viewer will try to login into an existing region which is open to you.)
Leonardo Schwartz
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Re: Log in trouble

Post by Leonardo Schwartz »

Seeing EXACTLY the same problem here. It's just not possible to login to Kitely using the version of Firestom that I downloaded form your recommended link.
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Ilan Tochner
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Re: Log in trouble

Post by Ilan Tochner »

Hi Leonardo,

What is the exact version of Firestorm that you're using (the version number is displayed at the top of the viewer window)?

Have you downloaded it from https://kitely.atlassian.net/wiki/space ... ual+Worlds and followed all the setup instructions on that page? Or did you have a viewer already installed that you've used with different grids?

Does it show the Kitely viewer login page?
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