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IMs going to email when inworld

Posted: Fri Mar 14, 2014 11:08 pm
by Graham Mills
I've seen this with both Singularity and Kokua. When someone using Firestorm IMs me inworld, the IM goes to email (which is the setting for when I'm offline). Anyone had this-- or just me? I was in the SW region of a 3x3 at the time.

Re: IMs going to email when inworld

Posted: Fri Mar 14, 2014 11:50 pm
by Ilan Tochner
Hi Graham,

Please check if this happens when you are in the Kitely Welcome Center. If it doesn't please find a world were this bug can be reproduced and state its world page and the exact time you tried this (and the timezone).

Re: IMs going to email when inworld

Posted: Sat Mar 15, 2014 3:57 am
by Dot Matrix
I've seen this as well, and it happens to others. When I'm chatting with them, they get the "so and so is currently offline" message, and their response is sent to my email.

I haven't checked exact circumstances -- yet.

Re: IMs going to email when inworld

Posted: Sat Mar 15, 2014 6:32 am
by Graham Mills
I should add that this happened consistently with one avatar IMing me (who saw me as offline) while IMs from a different avatar were handled as normal. PS I don't think it's related to a particular world either.
Dot Matrix wrote:I've seen this as well, and it happens to others. When I'm chatting with them, thy get the "so and so is currently offline" message, and their response is sent to my email.

I haven't checked exact circumstances -- yet.

Re: IMs going to email when inworld

Posted: Sat Mar 15, 2014 7:25 am
by Ilan Tochner
Hi Graham,

It would be helpful if you could PM me the identity of that avatar and the times the IMs were sent (you should be able to get them from the emails).

Where you both in the same world when this happened?

Re: IMs going to email when inworld

Posted: Sat Mar 15, 2014 4:58 pm
by Graham Mills
Thanks, Ilan. Details sent by PM.
Ilan Tochner wrote:Hi Graham,

It would be helpful if you could PM me the identity of that avatar and the times the IMs were sent (you should be able to get them from the emails).

Where you both in the same world when this happened?