black login screen

Ask questions about using viewers to enter worlds, and problems with viewers
Post Reply
User avatar
Alexina Proctor
Posts: 97
Joined: Sun Mar 16, 2014 2:32 am
Has thanked: 773 times
Been thanked: 112 times
Contact:

black login screen

Post by Alexina Proctor »

Yesterday, I updated Firestorm on my Mac to
Firestorm 4.7.1 (45325) Apr 30 2015 17:08:10 (Firestorm-Betax64) with OpenSimulator support
and now get only a black login screen. I can login and all seems fine, but I would like to see the splash screen and other things that were there. If I switch to another grid, I see their splash screen.
I use grid URI http://grid.kitely.com:8002/ and login page http://www.kitely.com/viewer_login.
firestorm_kitely2015-05-26_11-52-55.png
--Alexina Proctor
Co-founder with Prax Maryjasz of Sendalonde Community Library
Library: hop://grid.kitely.com:8002/Wellspring
https://virtualpeers.com/
User avatar
Ilan Tochner
Posts: 6527
Joined: Sun Dec 23, 2012 8:44 am
Has thanked: 4992 times
Been thanked: 4473 times
Contact:

Re: black login screen

Post by Ilan Tochner »

Hi Alexina,

Can you see our login page when you login with another viewer?
User avatar
Alexina Proctor
Posts: 97
Joined: Sun Mar 16, 2014 2:32 am
Has thanked: 773 times
Been thanked: 112 times
Contact:

Re: black login screen

Post by Alexina Proctor »

Ilan Tochner wrote:Hi Alexina,
Can you see our login page when you login with another viewer?
I get the splash screen when using Singularity.
--Alexina Proctor
Co-founder with Prax Maryjasz of Sendalonde Community Library
Library: hop://grid.kitely.com:8002/Wellspring
https://virtualpeers.com/
User avatar
Ilan Tochner
Posts: 6527
Joined: Sun Dec 23, 2012 8:44 am
Has thanked: 4992 times
Been thanked: 4473 times
Contact:

Re: black login screen

Post by Ilan Tochner »

The login page is obviously working the question is why the new Firestorm version isn't finding it. Please try to delete our grid definition from Firestorm then re-add it using the information from https://kitely.atlassian.net/wiki/displ ... ual+Worlds (I'm trying to force the viewer to refetch the login page definition from our server).
User avatar
Alexina Proctor
Posts: 97
Joined: Sun Mar 16, 2014 2:32 am
Has thanked: 773 times
Been thanked: 112 times
Contact:

Re: black login screen

Post by Alexina Proctor »

Ilan Tochner wrote:The login page is obviously working the question is why the new Firestorm version isn't finding it. Please try to delete our grid definition from Firestorm then re-add it using the information from https://kitely.atlassian.net/wiki/displ ... ual+Worlds (I'm trying to force the viewer to refetch the login page definition from our server).
That didn't work. I guess I will need to do a clean install of Firestorm on both Prax's and my computers. Sigh.
--Alexina Proctor
Co-founder with Prax Maryjasz of Sendalonde Community Library
Library: hop://grid.kitely.com:8002/Wellspring
https://virtualpeers.com/
Post Reply