Missing textures

Ask questions about using viewers to enter worlds, and problems with viewers
Post Reply
Mike Fleetwood
Posts: 2
Joined: Sat Dec 31, 2016 9:12 am
Has thanked: 0
Been thanked: 1 time

Missing textures

Post by Mike Fleetwood » Sat Nov 11, 2017 8:03 am

Dear Kitelies.

I've been having texture issues for a few days. Instead of a texture only light gray surfaces can be seen on some components. In my inventory, these textures are only gray. What is the cause and can someone help me? Many thanks in advance.

Greetings from
User avatar
Ilan Tochner
Posts: 4771
Joined: Sun Dec 23, 2012 8:44 am
Has thanked: 2482 times
Been thanked: 2559 times

Re: Missing textures

Post by Ilan Tochner » Sat Nov 11, 2017 8:25 am

Hi Mike,

First, please verify that your computer's firewall isn't blocking any of the ports listed here https://kitely.atlassian.net/wiki/space ... ual+Worlds

Next, please log into a Kitely world, clear both your viewer cache and viewer inventory cache and then restart your viewer.

Finally please check if you can see all the textures in the Kitely Welcome Center.
Post Reply