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Re: Loading World Issue

Posted: Sun Mar 10, 2019 11:11 am
by Zed deTremont
Strange, other suggestion just as matter of deduction. Did you try to use for example the singularity viewer to see if you have more success?

Re: Loading World Issue

Posted: Mon Mar 11, 2019 1:17 am
by Natalie Oe
Zed deTremont wrote:
Sun Mar 10, 2019 11:11 am
Strange, other suggestion just as matter of deduction. Did you try to use for example the singularity viewer to see if you have more success?
I haven’t tried that viewer, no but I will :-) thanks zed

Re: Loading World Issue

Posted: Tue Mar 19, 2019 8:10 pm
by Donna Yager
Having this happen over the last week myself and notice that it is occurring most often during the day, which leads to the internet question but mine is also working well when it still isn't connecting. I have tried to clear the cache, still no success. Gets to the 2/3 mark and stops. Sometimes I hear the swishhhh like I'm being teleported yet nothing happens.

Any other suggestions?

Re: Loading World Issue

Posted: Tue Mar 19, 2019 8:58 pm
by Ilan Tochner
Hi Donna,

Does it also happen to you when you try to log into the Kitely Welcome Center? (click the Kitely Welcome Center link in the viewer login page before logging into the grid)

Re: Loading World Issue

Posted: Wed Mar 20, 2019 2:58 pm
by Donna Yager
Yes, when I attempt to login to various locations it gets hung up. I have made it into the Welcome Center but when I try to teleport it will also just lock up on me. I then have to use the Task Manager to end the task and try to relogin.

Re: Loading World Issue

Posted: Wed Mar 20, 2019 4:45 pm
by Ilan Tochner
How much RAM does your computer have Donna?

What version of Firestorm are you using and is it 32bit or 64bit?

Re: Loading World Issue

Posted: Wed Mar 20, 2019 10:52 pm
by Donna Yager
12 GB ram Firestomex64

Re: Loading World Issue

Posted: Wed Mar 20, 2019 10:55 pm
by Ilan Tochner
What version of Firestorm and have you tried this with Singularity as well?

Re: Loading World Issue

Posted: Wed Mar 20, 2019 11:02 pm
by Donna Yager
Sorry, is this what you were looking for? Firestorm 5.0.7 (52912) Jun 13 2017 03:57:58 (Firestorm-Releasex64) with OpenSimulator support

I'm not sure what Singularity is?

Re: Loading World Issue

Posted: Wed Mar 20, 2019 11:05 pm
by Ilan Tochner
That's an ancient version of Firestorm, please download the latest one from here: https://kitely.atlassian.net/wiki/space ... ual+Worlds