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Re: Log in trouble

Posted: Thu Aug 15, 2019 8:21 pm
by Kim Holder
The thing is, how do i select that grid if there is no field for selecting a grid? That Log into Grid button with the dropdown? It doesn't exist.

Re: Log in trouble

Posted: Thu Aug 15, 2019 8:34 pm
by Ilan Tochner
What is the Grid URI that is provided for the Kitely grid on that viewer?

Re: Log in trouble

Posted: Thu Aug 15, 2019 8:40 pm
by Kim Holder

Re: Log in trouble

Posted: Thu Aug 15, 2019 8:52 pm
by Kim Holder
Hey, how about that. I posted the screenshot of Firestorm in Imgur in order to be able to post it here, and someone commented on it with the solution.
go to prefrences -> Advanced and hook on "Allow login to other grids" and restart firestorm
I tried looking at the instructions page again and I don't think that's there.

Re: Log in trouble

Posted: Thu Aug 15, 2019 9:04 pm
by Ilan Tochner
Have you enabled that checkbox, restarted your viewer, selected Kitely as your grid and checked if that solved your login problems?

(After you select Kitely you should see the Kitely viewer login page, click the Kitely Welcome Center link on it before trying to log in to ensure the viewer will try to login into an existing region which is open to you.)