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SLURLs and HOPs

Posted: Sun Mar 08, 2020 1:22 am
by Shandon Loring
On our Kitely page: https://www.kitely.com/virtual-world/Sh ... g/Seanchai
It lists our HG Address as: grid.kitely.com:8002:Seanchai

If we put that address in the Map search box it brings up a picture with the slurl of our Seanchai homeworld, but the picture is actually of, and it TPs us to, EXPLORESeanchai instead.
Eventually the viewer even changes the entered address from grid.kitely.com:8002:Seanchai to EXPLORESeanchai
With the result that our visitors are all getting sent to the wrong venue.
Have tried variations with same results:
grid.kitely.com:8002/seanchai
grid.kitely.com:8002/Seanchai
grid.kitely.com:8002/SEANCHAI

Sometimes it does resolve to Seanchai, but then it lists two identical locations in the Find Box

This happens from anywhere, including Kitely Welcome Center, EXCEPT if I am standing on Seanchai homeworld then it sends me to the right place, well, usually. This began happening a few weeks ago it seems, with the first reported incident on Feb 27th.

So, it looks like something is "cross-linked" or something maybe?

Please note, EXPLORESeanchai is us too, and we're very proud of the region and would love people to visit, being our RL outreach to brick and mortar theatres in various RL locations.. but we don't want to send folks there when the show is elsewhere :lol:

Thanks I and O !!!
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Re: SLURLs and HOPs

Posted: Sun Mar 08, 2020 1:25 am
by Mike Lorrey
I can verify this bug, I've been caught in it several times.

Re: SLURLs and HOPs

Posted: Sun Mar 08, 2020 11:52 am
by Ilan Tochner
Thank you Shandon,

We'll investigate why this is happening.

Re: SLURLs and HOPs

Posted: Sun Mar 08, 2020 5:04 pm
by Shandon Loring
I always bring you weird problems... sorry. 🤪

Re: SLURLs and HOPs

Posted: Sun Mar 08, 2020 5:11 pm
by Ilan Tochner
No need to apologize, we want to hear about bugs in OpenSim and/or our system so we can fix them.

Re: SLURLs and HOPs

Posted: Mon Mar 09, 2020 5:52 pm
by Ilan Tochner
This issue had to do with a change that was made in OpenSim 0.9.1.1. We've reverted that change so things should now work the same as they did in OpenSim 0.8.2.1.

Please test this and let us know if you encounter the problem again.

Re: SLURLs and HOPs

Posted: Thu Mar 12, 2020 6:44 am
by Shandon Loring
thank you Thank You THANK YOU!!
Looks like it works great now!

Re: SLURLs and HOPs

Posted: Fri Jun 26, 2020 9:43 pm
by Shandon Loring
Unfortunately this problem has reappeared in the last couple weeks.
The problem is the following SLURL sometimes goes where it is supposed to and sometimes not... same issues as above in this thread

hop://grid.kitely.com:8002/SEANCHAI/142/129/29
this should go to our Seanchai Homeworld main landing zone. Sometimes it does, but often times it sends people to EXPLORESeanchai world instead, which is:
hop://grid.kitely.com:8002/EXPLORESeanchai/128/128/22

As a workaround I've put a TPer and a sign up explaining things are borked at the moment, unfortunately the TPer sometimes sends folks right back to the wrong place!

Help please and thank you.

Re: SLURLs and HOPs

Posted: Fri Jun 26, 2020 9:53 pm
by Ilan Tochner
Hi Shandon,

Where did you type in the hop://grid.kitely.com:8002/SEANCHAI/142/129/29 address that got you sent to hop://grid.kitely.com:8002/EXPLORESeanchai/128/128/22 instead ? Was it in the world map? In the viewer address bar? In an LM?

Re: SLURLs and HOPs

Posted: Fri Jun 26, 2020 10:47 pm
by Shandon Loring
Same symptoms as before as shown in first post of this thread.. i.e.
Shandon Loring wrote:
Sun Mar 08, 2020 1:22 am
On our Kitely page: https://www.kitely.com/virtual-world/Sh ... g/Seanchai
It lists our HG Address as: grid.kitely.com:8002:Seanchai

If we put that address in the Map search box it brings up a picture with the slurl of our Seanchai homeworld, but the picture is actually of, and it TPs us to, EXPLORESeanchai instead.
Eventually the viewer even changes the entered address from grid.kitely.com:8002:Seanchai to EXPLORESeanchai
With the result that our visitors are all getting sent to the wrong venue.
Have tried variations with same results:
grid.kitely.com:8002/seanchai
grid.kitely.com:8002/Seanchai
grid.kitely.com:8002/SEANCHAI

Sometimes it does resolve to Seanchai, but then it lists two identical locations in the Find Box

This happens from anywhere, including Kitely Welcome Center, EXCEPT if I am standing on Seanchai homeworld then it sends me to the right place, well, usually. This began happening a few weeks ago it seems, with the first reported incident on Feb 27th.

So, it looks like something is "cross-linked" or something maybe?

Please note, EXPLORESeanchai is us too, and we're very proud of the region and would love people to visit, being our RL outreach to brick and mortar theatres in various RL locations.. but we don't want to send folks there when the show is elsewhere :lol:

Thanks I and O !!!

tpissue2.jpg
tpissue3.jpg
tpissue1.jpg