Clothing won't load on avatar

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Fiona G
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Clothing won't load on avatar

Post by Fiona G »

I have bought clothing items from kitely market from different creators and none of the items will load on my avatar. Only hair works. All I get is a box surrounding my avatar and from checking the content it seems that some of the clothing is missing content in the folder.
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Ilan Tochner
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Re: Clothing won't load on avatar

Post by Ilan Tochner »

Hi Fiona,

Was your purchase delivered to a Kitely avatar or to an avatar belonging to a different grid?
Fiona G
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Re: Clothing won't load on avatar

Post by Fiona G »

It was delivered to my kitely avatar.
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Re: Clothing won't load on avatar

Post by Ilan Tochner »

When Kitely Market delivers orders to your Kitely avatar it does so into folders inside your avatar's "# Kitely Market" inventory folder. However, if the merchant boxed the items before listing them then you'll first need to unbox the items before you can use them.

To do so, please go to the Kitely Merchants Sandbox and rezz the boxes you tried to wear. Then view their contents and take them into your inventory before trying to wear those contents (instead of the box containing them).
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Fiona G
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Re: Clothing won't load on avatar

Post by Fiona G »

Thank you so much Ilan.

That's worked. How do I wear more than one item at a time?
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Re: Clothing won't load on avatar

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