I created an account, verified my email, and was able to log in to the kitely dot com website. When I tried to log into the Kitely grid (using the latest version of Firestorm), I saw the following error message:
Went back to the Kitely website, logged out and logged back in, but still didn't see an acceptance dialog box for the updated ToS. When I created the account, there was an acceptance check box for the Privacy Policy and Terms of Service:
Was I accepting the old ToS or the updated ToS there? I couldn't tell. I checked the website looking for a separate acceptance page but was unable to find one. So I am stuck!
New user, cannot accept updated Terms of Service
- Hal Jordan
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New user, cannot accept updated Terms of Service
- These users thanked the author Hal Jordan for the post:
- Ilan Tochner
- Ilan Tochner
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Re: New user, cannot accept updated Terms of Service
Hi Hal,
You created two accounts, one way back in 2013 and one today.
You accepted the new Terms of Service with your new account (Hal Jordan_2) but you tried to login to our grid using your old account which hasn't accepted the new Terms of Service (Hal Jordan). What I suggest you do is PM me to help you access the old account, delete it, then rename the new account to remove the "_2". This will enable you to have the name you want and login to the Kitely grid.
You created two accounts, one way back in 2013 and one today.
You accepted the new Terms of Service with your new account (Hal Jordan_2) but you tried to login to our grid using your old account which hasn't accepted the new Terms of Service (Hal Jordan). What I suggest you do is PM me to help you access the old account, delete it, then rename the new account to remove the "_2". This will enable you to have the name you want and login to the Kitely grid.
- Hal Jordan
- Posts: 3
- Joined: Tue May 29, 2018 2:14 am
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- Robert Stanley
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Re: New user, cannot accept updated Terms of Service
Yay! We are getting a member of the Green Lantern Corps. Welcome Hal.
- Hal Jordan
- Posts: 3
- Joined: Tue May 29, 2018 2:14 am
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Re: New user, cannot accept updated Terms of Service
Thank you, Macphisto! Happy to be here.
Ilan is a genius who knows everything. He gave me the right instructions to fix the problem. W00T!!
Ilan is a genius who knows everything. He gave me the right instructions to fix the problem. W00T!!
- These users thanked the author Hal Jordan for the post (total 2):
- Ilan Tochner • Robert Stanley
- Ilan Tochner
- Posts: 6518
- Joined: Sun Dec 23, 2012 8:44 am
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Re: New user, cannot accept updated Terms of Service
Thank you Hal, please let us know if there is anything else you need.
- Robert Stanley
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- Joined: Tue Aug 12, 2014 4:04 am
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Re: New user, cannot accept updated Terms of Service
Yep, that is why I am here, Hal. I have tried MANY grids through the years. The only one that I came back to is Kitely. I went through a couple name changes, but Mac is the name I am known by the most so I wanted to represent! I approve of this product and/or service.
- These users thanked the author Robert Stanley for the post (total 2):
- Ilan Tochner • Selby Evans