Redelivery of Purchased Items

Support for buying and delivering products from Kitely Market to non-Kitely grids
Post Reply
User avatar
Pounamu Kohime
Posts: 6
Joined: Mon Mar 06, 2023 1:45 am
Has thanked: 2 times
Been thanked: 5 times

Redelivery of Purchased Items

Post by Pounamu Kohime »

Hi,

I've logged into Osgrid after months away to discover there'd been a reset and all my inventory is gone, so I am hoping that I can get the items I purchased redelivered please? Is that possible?
User avatar
Ilan Tochner
Posts: 6790
Joined: Sun Dec 23, 2012 8:44 am
Has thanked: 5386 times
Been thanked: 4744 times
Contact:

Re: Redelivery of Purchased Items

Post by Ilan Tochner »

Hi Pounamu,

OSGrid reset its inventory server which caused your inventory loss. I'll resend your orders. Please log into OSGrid and click all the links in the IMs our system will send you to complete the redelivery process.
User avatar
Pounamu Kohime
Posts: 6
Joined: Mon Mar 06, 2023 1:45 am
Has thanked: 2 times
Been thanked: 5 times

Re: Redelivery of Purchased Items

Post by Pounamu Kohime »

Thank you so much Ilan! Much appreciated!
User avatar
Pounamu Kohime
Posts: 6
Joined: Mon Mar 06, 2023 1:45 am
Has thanked: 2 times
Been thanked: 5 times

Re: Redelivery of Purchased Items

Post by Pounamu Kohime »

Hi Ilan,

Sorry to be a pain but I have now left the Osgrid and am now on the Maze grid as a resident bc my LL set up his own grid. Can I pls prevail upon you to send my goods through again? Sorry about that! I deleted all of my Kitely order, all was non-transferable anyway. Thank you in advance!
User avatar
Ilan Tochner
Posts: 6790
Joined: Sun Dec 23, 2012 8:44 am
Has thanked: 5386 times
Been thanked: 4744 times
Contact:

Re: Redelivery of Purchased Items

Post by Ilan Tochner »

Hi Pounamu,

I'm sorry but I can only redeliver delivered orders to the original avatar that received the items. If you wish to transfer the orders to a different avatar then you'll need to use this feature: https://www.kitely.com/virtual-world-ne ... t-updates/
Post Reply