flaw with deactivating listings/reviews

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Ozwell Wayfarer
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flaw with deactivating listings/reviews

Post by Ozwell Wayfarer »

So I deactivated two sets of trees while I updated my range in January. Now when I come to re-activate the products it seems the reviews that had been given have been erased.

That should be fixed pretty quickly, as it means any merchant who gets a bad review just needs to deactivate the product and reactivate it to wipe the review out. :shock:
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Ilan Tochner
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Re: flaw with deactivating listings/reviews

Post by Ilan Tochner »

Hi Ozwell,

I sent you a PM requesting links to the product listings you referred to so we can investigate this.
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Re: flaw with deactivating listings/reviews

Post by Ozwell Wayfarer »

So as I just explained to Ilan via PM, this morning, the reviews have appeared from the ether. I tried to re-activate another old listing and sure enough, the reviews don't show. So there appears to be some sort of time delay. Ilan suggested some cache related issue maybe. I dont mind so long as the reviews are not deleted :)
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Ilan Tochner
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Re: flaw with deactivating listings/reviews

Post by Ilan Tochner »

Hi Ozwell,

I think the bug is different, if you scroll down to the reviews section of the product listing page you should see the reviews shown immediately after reactivating the product, they just don't show immediately in the number of reviews links in the marketplace view and the top of the product listing page. In any case, we'll fix that bug in the next release.
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