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why do i crash all the time

Posted: Sat Aug 23, 2014 9:24 am
by bonny john
my pc runs windows 7 64 bit graffics card 1gb ram 8gb wich shoud run this game now
i have tryd both vewers the 32bit and the 64 bit but i still crash i untickt shades in firestorm but did nothing eny one got eny idear how to fix this i just orderd a 2gb graphic card and new power supply hope to get them by next week. your welcome to email me at freewaysgoodies@bigpond.com as well



specs amd ll x2 256 pro cessor
ram ddr3 x8gb graphics amd radeon hd 6450

Re: why do i crash all the time

Posted: Sat Aug 23, 2014 10:41 am
by Ilan Tochner
Hi Bonny,

Which version of Firestorm did you try?

Have you tried updating your computer's graphics drivers to the latest version?

Did your viewer crash immediately or did you get a chance to walk around a bit before it did?

Re: why do i crash all the time

Posted: Sat Aug 23, 2014 11:46 am
by bonny john
Ilan Tochner wrote:Hi Bonny,

Which version of Firestorm did you try?

Have you tried updating your computer's graphics drivers to the latest version?

Did your viewer crash immediately or did you get a chance to walk around a bit before it did?
yes drivers are all up to date and yes could walk just a bit but if i tp and try to move it gos down. happens on both 32 bit 64 bit

Re: why do i crash all the time

Posted: Sat Aug 23, 2014 11:58 am
by Ilan Tochner
Does this happen only when TPing to a different world or does your viewer crash even when TPing to a different location inside the same world?

Re: why do i crash all the time

Posted: Sat Aug 23, 2014 12:08 pm
by bonny john
this happens inside the same world mite try reloding fire storm 64 bit ill delet the old one first
thanks again iian

Re: why do i crash all the time

Posted: Sat Aug 23, 2014 12:26 pm
by Ilan Tochner
Try setting the viewer's graphics settings to Low and see if these crashes still occur. If they don't then start increasing the graphics settings back up gradually until you find which setting causes your viewer to crash.

Re: why do i crash all the time

Posted: Sat Aug 23, 2014 12:39 pm
by bonny john
ok ill try that now
ty

Re: why do i crash all the time

Posted: Sat Aug 23, 2014 1:04 pm
by bonny john
no not only me crashing hear CheysuliLir Restless also crast we was just standing in the city centr when we both just crasht both froz on the spot

Re: why do i crash all the time

Posted: Sat Aug 23, 2014 1:29 pm
by Ilan Tochner
Please try visiting http://www.kitely.com/virtual-world/Ila ... ome-Center and let me know whether you still crash. That is our official welcome center and it's always on.

Re: why do i crash all the time

Posted: Sat Aug 23, 2014 1:48 pm
by bonny john
iam ok hear but not at gotham