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i lost sound on my sims
Posted: Mon Oct 06, 2014 2:54 am
by bonny john
hi last week it was working ok sound on all 4 sims now i hear nuthing
can some one tell me how to fix i have been in to setings evry thing is ok thear
thank you
Re: i lost sound on my sims
Posted: Mon Oct 06, 2014 9:41 am
by Ilan Tochner
Did you change the maturity ratings of your world's regions via the viewer? You will not hear sounds when you visit a region that has a higher maturity rating than that of your account. See your account settings page to configure the later:
http://www.kitely.com/settings
Re: i lost sound on my sims
Posted: Mon Oct 06, 2014 10:28 am
by bonny john
your good its working again ty ilan
Re: i lost sound on my sims
Posted: Mon Oct 06, 2014 10:53 am
by Ilan Tochner
Great, please make sure to change that world's maturity rating in our control panel as well (the viewer-based maturity rating system is separate from the website-based one). You can do so in the Access tab of the world's Manage World dialog, which you can access by pressing the Manage link in your My Worlds page:
http://www.kitely.com/myworlds