help needed ............

Ask questions about using viewers to enter worlds, and problems with viewers
Post Reply
User avatar
LouisAlexandre deLaunay
Posts: 17
Joined: Tue Mar 21, 2017 7:35 am
Has thanked: 19 times
Been thanked: 7 times

help needed ............

Post by LouisAlexandre deLaunay » Wed Feb 21, 2018 10:47 am

picked up sumfink from another world
initially wasnt phantom
made bigger
became phantom
fiddled with locked/physical /temporary/phantom
took back to inventory
put back inworld
but inworld still phantom
can someone help ?
Louis .......
User avatar
Ilan Tochner
Posts: 4418
Joined: Sun Dec 23, 2012 8:44 am
Has thanked: 2008 times
Been thanked: 2201 times
Contact:

Re: help needed ............

Post by Ilan Tochner » Wed Feb 21, 2018 11:48 am

Hi Louis,

Is this object built from a linked set?

Is it a mesh object?

Did you receive an email from our system letting you know the object was made phantom? See: https://www.kitely.com/virtual-world-ne ... rovements/
User avatar
LouisAlexandre deLaunay
Posts: 17
Joined: Tue Mar 21, 2017 7:35 am
Has thanked: 19 times
Been thanked: 7 times

Re: help needed ............

Post by LouisAlexandre deLaunay » Sat Feb 24, 2018 2:11 am

thanks for your reply Ilan,

Is this object built from a linked set?
Yes, and I have unlinked it but still remains phantom.
Is it a mesh object?
Yes.

Did you receive an email from our system letting you know the object was made phantom?
No ... not for this particular item.

cheers LA
User avatar
Ilan Tochner
Posts: 4418
Joined: Sun Dec 23, 2012 8:44 am
Has thanked: 2008 times
Been thanked: 2201 times
Contact:

Re: help needed ............

Post by Ilan Tochner » Sat Feb 24, 2018 11:16 am

Please unlink the object and individually set each component to non Phantom. Then use the Stop World link on your world's World Page to stop the world. Once the world has shut down re-enter it and check which objects have turned back to being Phantom.
User avatar
LouisAlexandre deLaunay
Posts: 17
Joined: Tue Mar 21, 2017 7:35 am
Has thanked: 19 times
Been thanked: 7 times

Re: help needed ............

Post by LouisAlexandre deLaunay » Mon Feb 26, 2018 9:35 am

thanks again Ilan,
object in question doesn't turn back to Phantom,
ie the phantom box is ticked when not ticked before ....it just remains phantom.
On further investigation it seems the centre of this object, a staircase, remains phantom wether linked or not linked
where its sides ( the same mesh object, 1 Li) are not phantom.
I'm pretty sure the staircase was assailable in the other world when picked up .... perhaps the conversion to Kitely corrupted it ?
Just guessing of course as other items Ive picked up are not phantom.
cheers, LA.
User avatar
Ilan Tochner
Posts: 4418
Joined: Sun Dec 23, 2012 8:44 am
Has thanked: 2008 times
Been thanked: 2201 times
Contact:

Re: help needed ............

Post by Ilan Tochner » Mon Feb 26, 2018 10:20 am

Are you sure that staircase isn't a linkest? Please try unlinking it individually then changing its Phantom settings.
Post Reply