Loading World Issue

Ask questions about using viewers to enter worlds, and problems with viewers
Zed deTremont
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Re: Loading World Issue

Post by Zed deTremont » Sun Mar 10, 2019 11:11 am

Strange, other suggestion just as matter of deduction. Did you try to use for example the singularity viewer to see if you have more success?
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Natalie OeOmeteotl Mikoyan
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Natalie Oe
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Re: Loading World Issue

Post by Natalie Oe » Mon Mar 11, 2019 1:17 am

Zed deTremont wrote:
Sun Mar 10, 2019 11:11 am
Strange, other suggestion just as matter of deduction. Did you try to use for example the singularity viewer to see if you have more success?
I haven’t tried that viewer, no but I will :-) thanks zed
Donna Yager
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Re: Loading World Issue

Post by Donna Yager » Tue Mar 19, 2019 8:10 pm

Having this happen over the last week myself and notice that it is occurring most often during the day, which leads to the internet question but mine is also working well when it still isn't connecting. I have tried to clear the cache, still no success. Gets to the 2/3 mark and stops. Sometimes I hear the swishhhh like I'm being teleported yet nothing happens.

Any other suggestions?
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Ilan Tochner
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Re: Loading World Issue

Post by Ilan Tochner » Tue Mar 19, 2019 8:58 pm

Hi Donna,

Does it also happen to you when you try to log into the Kitely Welcome Center? (click the Kitely Welcome Center link in the viewer login page before logging into the grid)
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Re: Loading World Issue

Post by Donna Yager » Wed Mar 20, 2019 2:58 pm

Yes, when I attempt to login to various locations it gets hung up. I have made it into the Welcome Center but when I try to teleport it will also just lock up on me. I then have to use the Task Manager to end the task and try to relogin.
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Ilan Tochner
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Re: Loading World Issue

Post by Ilan Tochner » Wed Mar 20, 2019 4:45 pm

How much RAM does your computer have Donna?

What version of Firestorm are you using and is it 32bit or 64bit?
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Re: Loading World Issue

Post by Donna Yager » Wed Mar 20, 2019 10:52 pm

12 GB ram Firestomex64
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Ilan Tochner
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Re: Loading World Issue

Post by Ilan Tochner » Wed Mar 20, 2019 10:55 pm

What version of Firestorm and have you tried this with Singularity as well?
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Re: Loading World Issue

Post by Donna Yager » Wed Mar 20, 2019 11:02 pm

Sorry, is this what you were looking for? Firestorm 5.0.7 (52912) Jun 13 2017 03:57:58 (Firestorm-Releasex64) with OpenSimulator support

I'm not sure what Singularity is?
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Ilan Tochner
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Re: Loading World Issue

Post by Ilan Tochner » Wed Mar 20, 2019 11:05 pm

That's an ancient version of Firestorm, please download the latest one from here: https://kitely.atlassian.net/wiki/space ... ual+Worlds
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