Payouts 30/09/2019

Ask questions about your Kitely account or payment options
Post Reply
User avatar
Gully Rivers
Posts: 2
Joined: Fri Jan 01, 2016 10:42 am
Has thanked: 0
Been thanked: 1 time

Payouts 30/09/2019

Post by Gully Rivers » Tue Oct 01, 2019 9:55 am

Hey all was there no payouts yesterday or is it just me lol? My account also switched from "paying with kc" to "paying with dollars" for my sim yesterday so wondered if this effected the cleared funds not being released?

Many thanks
GullyRivers
These users thanked the author Gully Rivers for the post:
Ilan Tochner
User avatar
Ilan Tochner
Posts: 4879
Joined: Sun Dec 23, 2012 8:44 am
Has thanked: 2614 times
Been thanked: 2636 times
Contact:

Re: Payouts 30/09/2019

Post by Ilan Tochner » Tue Oct 01, 2019 10:13 am

Hi GullyRivers,

You account's selected payment method has no impact on payouts.

Payouts require manual overview before they can be sent so were delayed a few hours from their usual Monday/Tuesday time (depending on your timezone) due to the Rosh Hashana holiday. They have now been completed and you should see your store's Cleared funds deposited in your PayPal account.
These users thanked the author Ilan Tochner for the post:
Chris Namaste
User avatar
Gully Rivers
Posts: 2
Joined: Fri Jan 01, 2016 10:42 am
Has thanked: 0
Been thanked: 1 time

Re: Payouts 30/09/2019

Post by Gully Rivers » Tue Oct 01, 2019 10:26 am

Hi Ilan thank you for the reply and yes the payment has cleared now, i was unaware of the holiday. Im in the UK so usually the payment goes in at 12am on Tuesday.

Kind Regards
User avatar
Ilan Tochner
Posts: 4879
Joined: Sun Dec 23, 2012 8:44 am
Has thanked: 2614 times
Been thanked: 2636 times
Contact:

Re: Payouts 30/09/2019

Post by Ilan Tochner » Tue Oct 01, 2019 10:32 am

Great, please let us know if there is anything else you need.
These users thanked the author Ilan Tochner for the post:
Chris Namaste
Post Reply