Kitely Forums

after the new database infrastructure changes today (not knowing it is related), putting my new outfits in kitely market went very difficult : it gave constant the mssge 'failed to communicate...'
never this happend before & (just supposing? i donno?) it could be related to the new changes (altho those are in kitely itself ?) i really have no clue
just wanted to inform
it took 4x as long and it was a matter of (lack of other ideas) to just restart firefox 'to try something'
it went really superstrange & slow,
thank for reading
hope this helps,
christa

Hi Chris,

Refreshing your browser page can help if there is a problem connecting to our system.

Please try that and let us know if you're still encountering these problems.

thx ilan,
is what i did (as well, sorry) yes,
access to kitely market, is atm, also very slow & seems 'a bit broken',
its like it cant access it good (sorry icant explain better)
my inet & all works fine, i really donno :s
thankyou:)

Please try again now and let me know if it's faster and more reliable now.

thx ilan,
all seems to go smooth& fine today!
so relieved,thx for all y help
christa

I have not been able to get my wish list for at least 4 days now. I tried refreshing... Ive tried different times a day... I do not know what else to do. I get this same error... "failed to communicate to server".

Hi Lannorra,

Some database operations relating to the marketplace are currently taking much longer than they should. We're investigating this now so we'll be able to find the source of the problem and fix it.

Thank you.

Hi Lannorra,

We fixed the issue you encountered. Please check your Wishlist again now.

It is working again! Thank you.