Issue getting notecard

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Gruden Darwin
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Issue getting notecard

Post by Gruden Darwin »

Hi,

I have seen you fix this issue for a few AVs on this forum.

Trying the register my AV with Kitely Market. Getting:

We couldn't send a notecard to JP Susa @ AlariaLand. Make sure that the avatar is online and in its home grid. Also, make sure that the grid is open to the Hypergrid, and its firewall allows access from the outside.

My address is AlariaLand.Outworldz.net:8002

We have two AVs with the identical issue:
JP Susa
Alaria Ferraris

No problems hypergridding, including to : http://grid.kitely.com:8002

Can you do that magic AV reset thing for us to?

Thanks....
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Ilan Tochner
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Re: Issue getting notecard

Post by Ilan Tochner »

Hi Gruden,

Your grid's GatekeeperURI is currently set to an IP instead of to your grid's GridURI like the rest of your grid's services.

Please correct that then let me know once it's done.
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Gruden Darwin
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Re: Issue getting notecard

Post by Gruden Darwin »

Thanks. Good start. I'm on the current dremworlds build. Can you point me to the right .ini for this fix?
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Re: Issue getting notecard

Post by Ilan Tochner »

For information about editing those settings, please see https://kitely.atlassian.net/wiki/space ... grid+Grids
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Re: Issue getting notecard

Post by Ilan Tochner »

Once you're ready. remove the grid definition from your Kitely Market shopping cart, clear the avatar name, redefine the grid in the shopping cart's grid manager, type back the name of the avatar then try ordering.

(Please don't forget to restart your grid before doing this so the updated grid settings will be used)
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Gruden Darwin
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Re: Issue getting notecard

Post by Gruden Darwin »

Thanks Ilan,

I went throught the page that you sent me to regarding setup of Kitely for non-HG grids. Am I reviewing the right fix?

- Setup for alarialand.outworldz.net:8002 is configured and working as a HG grid, and I would absolutely like for that to continue to work.
- I don't see any direct reference to the gatekeeper URL you are telling me is my Kitely Market access problem. I do see the login service address references, many of which already exist in my config.

While I do want to be able to use Kitely Market, I'm concerned that if I implement these instructions as shown to my working Robust.ini my AV will never see the outside word again. :)
Last edited by Gruden Darwin on Fri May 29, 2020 2:05 pm, edited 1 time in total.
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Ilan Tochner
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Re: Issue getting notecard

Post by Ilan Tochner »

You don't need to change any other service URI, they are all properly configured already. You just need to change the Gatekeeper URI to match the same value you used for all the other services. The article I linked to explains where that Gatekeeper URI is located for non-HG enabled grids.

For HG-enabled grids you need to configure this file:

http://opensimulator.org/wiki/Configura ... ust.HG.ini
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Gruden Darwin
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Re: Issue getting notecard

Post by Gruden Darwin »

Hi Ilan,

Here is that portion of my Robust.HG.Ini - It looks OK to me. What do you think?

[Const]

;; Set by Dreamgrid
; ${Const|GridName}
GridName=AlariaLand
http_listener_port=8002

;; Set by Dreamgrid
; The URL of the Robust server
BaseURL=http://AlariaLand.Outworldz.net

; The URL of the Robust server, if PublicPort and PrivatePort must be
; accessed via different hostnames as in the case of a NAT gateway
PrivURL=http://10.0.2.152

;; Set by Dreamgrid
; The public port of the Robust server
PublicPort=8002

;; Set by Dreamgrid
; The private port of the Robust server
PrivatePort=8003
DiagnosticsPort=8001
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Re: Issue getting notecard

Post by Ilan Tochner »

Please try teleporting with one of these avatars from your grid into the Kitely Welcome Center now.
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Re: Issue getting notecard

Post by Gruden Darwin »

Done - JP Susa
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