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item seems to be boxed improperly

Posted: Sat Sep 23, 2023 12:06 am
by Atreyu Wilder
This item is kind of like those Russian Maryushka dolls nested down to the bare minimum. I understand the first box and i opened that to get the actual box that was supposed to hold the item but it only contained another identical box and so on and so on.

I would dearly love to get the item and the cost is no issue but i'm afraid that i would receive the same cycle of opening boxes.

Here's the order number: Kitely Market Order 1000071361083

and this is the item marketplace page: https://www.kitely.com/market/product/1 ... r=15409485

Thanks for any assistance.

Re: item seems to be boxed improperly

Posted: Sat Sep 23, 2023 12:15 am
by Ilan Tochner
Hi Atreyu,

Please restart your viewer then drag the delivery box onto the ground in a region where you have building rights. Once that's done drag the product box the delivery box contains onto the ground. Only then open that product box and copy its contents into your inventory.

Re: item seems to be boxed improperly

Posted: Sat Sep 23, 2023 12:33 pm
by Atreyu Wilder
Thank you so much, that worked perfectly!