Problem with the Kitely Market settings

[Lucifera Malhavok]

I tried setting up my account to deliver to my avatar on another grid (OSGrid) that has exactly the same name as my Kitely account. As per the instructions, I made sure the avatar was logged in to receive the notecard for verification. It told me the avatar "does not exist" on that grid. I tried traveling with said avatar to the Kitely Welcome region, in an attempt to perhaps update its awareness of the avatar's existence, and I tried giving it a day or three to see if it was just a processing delay since the Kitely account is kinda new-ish. But I still get told my OSGrid avatar "does not exist."

[Lucifera Malhavok]

Hi Lucifera,

Please do the following now (even if you did the exact thing before):
1) Go to your Kitely Market shopping cart and set Deliver To to "Other Avatar".
2) Delete the avatar name in the Deliver To area and select "Kitely" in the grid list.
3) Change Deliver To to "My Kitely Avatar" and then change it back to "Other Avatar".
4) Select "OSgrid" from the grid list then type in Lucifera Malhavok in the avatar name field in the Deliver To area.

Now try to order.

[Lucifera Malhavok]

This worked perfectly. Thank you!