Firestorm problem

[Sudane Erato]

I'm using the newest FirestormOS version. When I log into Kitely, after about 4 seconds the viewer crashes. I can log into DigiWorldz and other OS grids with no problem. Does anyone have any idea what might be the problem with FS and Kitely? Been trying this for several days.

I appreciate any thoughts


Sudane............................

[Ilan Tochner]

Hi Sudane,

What graphics card do you have?

What operating system (and version) is your computer running (Windows, MacOS)?

Please open the viewer, click the Kitely Welcome Center link in the viewer login page then press the Login button. Do you get to the point where you see the world rezzing or does it crash before that?

[Trouble Ahead]

Downloaded firestorm version 6.3.9.58205 (6.3.9.58205). I am having the same problem. Not when logging in, but after rezzing multiple objects, im crashing immediately. Im on a Mac , Radeon Pro 580. With me it only happens when razzing complex meshes or as I said multiple objects in once.

[Ilan Tochner]

Hi Trouble,

Do you crash when entering any worlds without rezzing items from your inventory?

[Trouble Ahead]

No. Entering any world is going well.

[Ilan Tochner]

So you're only crashing when trying to rezz a complex object from your inventory using this version of Firestorm?

And this is an object that you had no problem rezzing with the previous version of Firestorm?

If so, can you please send me a copy (inworld) of one such complex object that is causing your viewer to crash?

[Trouble Ahead]

In this case it was a part of the Satyr farming system. This system is many items in one box , and in the box are items like platforms with all the farming plants or farming tools on it, and u need to rezz them all in once to get only one item you need. I will sent you the system ( boxed ). So you need to rezz for example 20 items in once. With the older viewer no problems at all, with the new one, I crash.

[Chris Namaste]

Okay, thank you.

We'll try to reproduce the problem with the box you send me and if we can then we'll alert the Firestorm developers about it.

[Shandon Loring]

I seem to have a similar problem.. Firestorm is stable in Kitely for me for hours.. until... until I rez a mesh object. I immediately crash and BugSplat shows up.. I can log right back in and my rezzed object will be there.
This happens if I am in Kitely for minutes or hours. And it seems to happen with most mesh objects I rez regardless of size or region I am in.

This is only happening since upgrading (under duress) Firestorm viewer to 6.3.9.58205 OS

I can do more research and get times, regions, specific objects it that helps.. but mostly just wanted to let you all know.. "me too!"

Thank you Kitely Wizards, we know you'll fix us.

[Ilan Tochner]

Thank you for the report Shandon.

Does every mesh object cause this viewer crash or only complex ones?